About Us

Privacy Policy

Last updated: 06/02/2026

Car Arena Pty Ltd (“Car Arena”, “we”, “us”, “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, or use our services.

1. What Information We Collect

We may collect personal information including but not limited to:

Full name
Phone number
Email address
Residential address
Date of birth
Driver’s licence details
Employment and income information
Finance or credit application details
Vehicle preferences and purchase history

We may also collect non-personal information such as:

IP address
Browser type
Device information
Pages visited on our website
Date and time of visits

2. How We Collect Your Information

We collect information when you:

Submit an enquiry or contact form
Apply for finance
Call, email, message or visit us
Subscribe to marketing communications
Use or browse our website

Information may be collected directly from you or from third parties such as finance providers, credit reporting bodies, and identity verification services.

3. Why We Collect Your Information

We collect your personal information to:

Respond to enquiries
Arrange vehicle inspections, purchases and deliveries
Assess finance and credit applications
Verify identity
Provide customer support
Improve our products and services
Send promotional offers and marketing (you may opt out at any time)
Meet legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose your information to:

Finance companies and lenders
Credit reporting bodies
Identity verification services
Service providers (IT, marketing, SMS, email platforms)
Regulatory authorities where required by law

We do not sell your personal information.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored securely using physical, electronic and managerial safeguards.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or out of date.

Requests can be made by contacting us using the details below.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

8. Marketing Communications

You may receive marketing communications from us. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Complaints

If you believe we have breached your privacy, please contact us first. We will investigate and respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

Car Arena Pty Ltd
Email: admin@cararena.com.au
Phone: 08 6722 3344
Address: 7 Roper St, O'Connor WA 6163

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.